There is nothing so nice as a cheerful word of greeting
2. Smile at people
It takes 72 muscles to frown, only 14 to smile
3. Be friendly and helpful
If you would have friends, be a friend
4. Call people by name
The sweetest music to anyone's ears is the sound of his own name
5. Be cordial
Speak and act if everything you do is a genuine pleasure
6. Be genuinely interested in people
You can like almost everybody if you try
7. Be generous
With praise - cautious with critism
8. Be considerate
With the feeling of others. There are usually three sides to controversy: yours, the other person's, and the right side
9. Be alert
To give service. What counts most in life is what we do for others
10. Add to this a good sense of humour
A big dose of patience and a dash of humility, and you will be rewarded many folds
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